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Customer Service

Technical Support

Pro-Fit Auto Parts take customer service and support very seriously, we understand that help is needed as we buy and use Chassis & Suspension Parts. Auto Parts are regular commodities such as fashion products or foods where instructions and guidelines are not needed. Chassis & Suspensions Parts are commodities that needed instructions and guidelines. Please do not hesitate to contact our Technical Support Team for any pre-sales and post-sales support.

Privacy & Security

Your privacy is important to us. We will never share or sell any of your information to any third party. Please remember you are dealing with the Factory and there are no middle companies, so your information is only kept by the Factory and no other parties. Your privacy is our responsibility. For further information about our Privacy Policy, please consult our Term and Condition of Use.

Products Warranty

Returning a part we make simple for you. All you need to do is fill out the return form including your contact information, the part number, and the original invoice number and we will contact you with a RGA (Return Goods Authorization) number and you are set. If you have any questions please feel free to contact us. Remember all Chassis & Suspension Parts have a 5 years or 50,000 miles warranty.

Ordering

We specialize in Direct Fit Chassis & Suspension Parts. We have all your needs from the technical side to installation at the tip of your fingers. If we don’t have it, they don’t make it. We can help you out with any Chassis & Suspension Parts related and are more than happy to walk you through the order process. Give our friendly customer service a call, we surely can help!

Payment, Pricing & Promotions

We accept all forms of payment. Visa, MasterCard, American Express, Discover, PayPal or Charge. Why buying from a Parts Store or a Warehouse, while you can buy directly from the Factory. Lowest Price Guaranteed. Promotions and specials are offers time to time at Factory cost, please subscribe to our Newsletter to receive promotions and specials pricing announcements.

Viewing Orders

Log into your account, all your orders history is a click away, your orders status or tracking your orders is simple as a click. If you need any help with navigating the website, ordering a part, viewing your account or history of orders we have a friendly voice on the other side of the phone.

Updating Account Information

Please keep your account active and up to date as we periodically send out updates and promotions. If you can’t use the promotion and your friend is in need, well... a friend in need is a friend indeed.  Give them the coupon and everyone wins.

Contacts

Contact Information

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